USE-Ing. (spoken like the English word for "use") stands for usability engineers and at the same time expresses that our focus is always on representative users and their interaction with various technical products in the respective context of use. The scientific background of the USE-Ing. GmbH makes it possible to transfer the latest findings of human-machine interaction research into industrial practice. USE-Ing. was founded in 2017 as a spin-off of the research and teaching area "Technical Design" of the University of Stuttgart and was founded in response to the high industrial demand for the integration of representative users into the product development process. Today, USE-Ing. successfully supports companies in the medical technology, aeronautical engineering, software engineering, mechanical engineering, mobile machinery and geronto-technology sectors in the human-centered technology development of interactive systems.
Managing Director - Head of User Research & Usability Engineering
Benedikt Janny, who holds a doctorate in engineering, heads the "Usability Engineering", "User Research" and "Accessibility" departments at USE-Ing. In his doctorate, he was mainly concerned with human-centered technology development with a focus on applications in age-appropriate and medical technology and supervised the Master's degree in Medical Technology at the Universities of Stuttgart and Tübingen as course manager.
He is active in the working groups Medical Technology, Accessibility and User Research of the Berufsverbands deutscher Usability und User Experience Professionals - the German UPA e. V. He is also involved as a technical expert in the standards committee 811.4 (ergonomics in IEC/ISO 62366, usability, user instructions) and is an active member and part of the jury of the ergonomics award in the Ergonomics Competence Network ecn e. V.
Dr. Janny is a certified expert for usability and user experience of the UXQB (International Usability and User Experience Qualification Board e. V.) and holds several patents of innovative human-machine interfaces. He also participates in scientific and industrial research by regularly publishing research results in national and international journals and congresses.
AAs a lecturer of the seminar "Usability Engineering in Medical Technology" together with Prof. Pfeffer as well as the seminar "Technical Design for Inclusion and Accessibility" Dr. Janny trains product developers in the USE-Ing. Academy in the handling and application of human-centered techniques and methods.
Do you need support in human-centric technology development?
He has the best method for every problem in order to find a human-centered solution.
Managing Director - Head of Interface Design & Prototyping
Marcus Jenke is responsible for the design of physical and digital interfaces at USE-Ing. GmbH as head of the departments "Interface Design", "User Experience Design" and "Prototyping". In his scientific career, he has been involved in research into the use of innovative operating technologies, such as gaze control and its responsible adaptation to the products context of use.
AAs an active member of the Berufsverband der Deutschen Industrie Designer e.V, he is in direct contact with the product design scene. In addition, he is an expert in the DIN Standards Committee for Ergonomics (NAErg) - NA 023-00-04-05 GAK, User Interfaces. In this context, he is involved in the content of the ISO 9241 family of standards (ergonomics of human-system interaction).
His focus is on the development and specific design of interactive interface prototypes as well as the analysis of existing systems through expert usability inspections and user-based usability studies.
Due to his academic background, he also supports partners in research and industry. He publishes and discusses research results in national and international journals and congresses.
As a lecturer of the seminar "Technical Interface Design" Mr. Jenke trains product developers in the user-centered design of technical digital interfaces within the USE-Ing. Academy.
Do you have difficulties in making your complex product fast and easily accessible to the user and establishing a holistic UX?
He shows you how to reach your users.
As a freelancer of the USE-Ing. GmbH, Prof.
Before his appointment as professor for technical product design at Furtwangen University, he worked as a systems engineer in the field of "Usability and User Requirements Engineering" in the medical technology industry. He is involved in the medical technology working group of the German UPA and the Verein zur Förderung der Biotechnologie und Medizintechnik e. V. He is also a scientific expert in the DKE standards committee 811.4 (ergonomics in IEC/ISO 62366, usability, instructions for use).
Prof. Pfeffer is a certified expert for usability and user experience of the UXQB (International Usability and User Experience Qualification Board e. V.) and, together with Dr. Janny, is a lecturer of the seminar "Usability Engineering in Medical Technology" of the USE-Ing. Academy.
Prof. Pfeffer is a member of internationally relevant organizations of human-centered technology development and human factor engineering, such as the Institute for Ergonomics and Human Factors (IEHF) in Great Britain or the Human Factors and Ergonomics Society (HFES) in the US.
Do you need help with your usability engineering process?
He has concentrated knowledge in the field of usability engineering and is at home in the world of standards.
Sonja Brenker is a usability engineer at USE-Ing. GmbH and is responsible for all topics concerning user studies, usability evaluations and user integration into the product development process.
Her focus is on the planning and conception of study contents and processes, the acquisition of representative test participants and the execution of the studies. Besides formative and summative usability evaluations, the integration of users into the design process are typical applications.
She is also a certified expert for usability and user experience of the UXQB (International Usability and User Experience Qualification Board e. V.).
Would you like to conduct a user study?
She gets your users on board and supervises the study implementation for you.
Sarah Zimmermann supports the areas of "Digital Interfaces", "Web Services" and "User Research" as an information and interaction designer at USE-Ing.
Her focus is on the conception and design of digital user interfaces and the associated user experiences (UX) as well as on the implementation of user tests.
Do you want to improve the design of your product and get the opinion of your users?
She provides support in the various phases of the design process.